Question 1

How does The Interview Ninja work?

Accepted Answer

The Interview Ninja listens to your interview in real-time via our desktop app, detects questions being asked, and generates AI-powered suggested answers instantly. It works alongside any video conferencing platform (Zoom, Google Meet, Teams, etc.) without being detected.

Question 2

Do I need to install anything?

Accepted Answer

Yes — the desktop app is required for real-time interview support. It runs invisibly on your computer during interviews. The web dashboard is used for training, resume management, and session review. Download the app from our Download page.

Question 3

Is it really undetectable?

Accepted Answer

Yes. The Interview Ninja runs as a system-level process, not a browser extension. It doesn't inject into video calls, modify your screen share, or leave any detectable footprint. It's essentially a personal note-taking app that happens to use AI.

Question 4

What AI model powers the answers?

Accepted Answer

Free users get AI-powered answers that are fast and effective. Pro and Lifetime users get our most advanced AI for deeper, more nuanced answers tailored to your specific resume and job description.

Question 5

What's included in the free plan?

Accepted Answer

Free users get 1 interview session per day (15 minutes max), 5 training questions per prep, and access to GPT-4o-mini. It's enough to experience the full product before upgrading.

Question 6

Can I cancel my Pro subscription anytime?

Accepted Answer

Yes, cancel anytime from your Lemon Squeezy customer portal. Your Pro benefits continue until the end of your current billing period. No contracts, no hidden fees.

Question 7

What's the difference between Pro and Lifetime?

Accepted Answer

Both give identical features: 5 sessions/day, 45-minute sessions, GPT-4.1, full training mode, resume personalization. The only difference is pricing — Pro is $14.99/month, Lifetime is a one-time $149 payment.

Question 8

Do you offer refunds?

Accepted Answer

Yes. Monthly Pro subscriptions can be cancelled anytime (no proration). Lifetime purchases have a 14-day money-back guarantee — no questions asked. Contact support@theinterviewninja.com for refund requests.

Question 9

Which operating systems are supported?

Accepted Answer

Currently, the desktop app supports Windows 10/11 (64-bit). macOS and Linux support are on our roadmap. The web dashboard works on all modern browsers.

Question 10

Does the app record my screen or keystrokes?

Accepted Answer

No. The Interview Ninja only captures system audio (what your microphone picks up) for transcription. It never records your screen, takes screenshots, or logs keystrokes. See our Privacy Policy for full details.

Question 11

Why isn't the transcription working?

Accepted Answer

Make sure your microphone is properly selected in the app settings. The app needs microphone access to capture the interviewer's questions. Also check that your audio input volume is adequate — the interviewer's voice needs to be audible.

Question 12

Can I use it with Zoom / Google Meet / Teams?

Accepted Answer

Yes! The Interview Ninja works with any video conferencing platform. It captures system audio independently, so it doesn't matter which platform you use. No extensions or plugins needed.

Question 13

Where is my data stored?

Accepted Answer

All data is stored securely on Google Cloud Platform (Firebase/Firestore) with encryption at rest and in transit. We never store raw audio — only processed transcription text. Sessions and resumes are tied to your account and only accessible by you.

Question 14

Do you share my data with third parties?

Accepted Answer

We never sell or share your personal data. Interview transcriptions are processed by OpenAI and Google for AI features (transcription, answer generation) — these processors are bound by strict data processing agreements. See our Privacy Policy for details.

Question 15

Can I delete my data?

Accepted Answer

Yes. You can delete individual sessions, resumes, and training data from your dashboard. For complete account deletion, email support@theinterviewninja.com and we'll remove all your data within 30 days.

Question 16

How does Training Mode work?

Accepted Answer

Paste a job description and optionally your resume. Our AI generates 5-20 likely interview questions (based on your plan). Then start a mock interview — you answer each question, get scored 1-10, receive feedback, and can practice follow-ups.

Question 17

Are the generated questions accurate?

Accepted Answer

Our AI analyzes the job description, required skills, company context, and your resume to generate the most likely questions. Users report 60-80% overlap with actual interview questions when the JD is detailed.

Question 18

Can I practice the same questions multiple times?

Accepted Answer

Yes! Training sessions are reusable. You can re-do any prep as many times as you want to improve your scores and refine your answers.

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